OPEN FOR TRY ONS BY APPOINTMENT
How Does It Work?
Glamourhouse Australia Dress Hire Boutique is open by appointment. Simply complete the contact form to book a 30-60 minute try-on appointment. We encourage you to try on as many dresses as you can during your visit to make sure you find the perfect one.
We do not charge for these appointments, however ask for a minimum 2 hours notice if needing to move your booking.
The hire fee is only payable when booking a dress for your special date.
Payment can be made via cash or direct deposit. Please note we do not have eftpos facilities. Full hire fee plus bond must be made in full prior to dress collection.
Bookings can be made in-store once you’ve decided on a dress, or you can phone us.
Interstate bookings can be made via phone or email.
Bookings can be made several months in advance, or closer to the event although availability may vary.
A booking is only secured once the hire fee is paid in full.
The hire fee is due upon booking your item. It is non-refundable.
A bond is payable on or before the collection of your dress. Our standard bond is $100, however this may vary occasionally for some of our new stock or more valuable pieces. Your bond will be returned to you after the garment is returned and has been inspected to ensure it is not damaged in any way.
If the dress is returned in the required condition, your bond will be returned to you within 7 days, via bank transfer.
Cancellations or Change of Mind
If a cancellation is made after a dress is booked, the hire fee will be held by Glamourhouse Australia. It is non-refundable.
If you change your mind on which dress you would like to hire after a booking has been made, Glamourhouse Australia may allow you to swap for a dress of equal or greater hire cost if in stock at their discretion, subject to availability.
Dress collection date/time will be agreed upon between the lessee and Glamourhouse Australia. This will usually be 1-2 days prior to your event. The full hire fee and bond must be paid prior to this day if paying via direct deposit, or at time of collection if paying in cash.
Drivers Licence, student card or other valid identification will be required for sighting on or before collection.
Return date and time will be determined between Glamourhouse Australia and the lessee, however this would usually occur on the Monday evening following the hire. A later date may be negotiated in certain circumstances.
Important note:The lessee agrees not to attempt to clean or press their garment in any way. Cleaning of all garments is taken care of by Glamourhouse Australia between hires.
Should a garment be returned late, the lessee will attract a $30 late fee for each additional day it is out.
* If you a hiring from interstate you must return the item via Express Post the NEXT business day following your event date as to not interfere with the next persons hire date of that item - or full bond may be held.
Glamourhouse Australia inspect all items upon return. We understand that accidents can happen, so should an item be returned stained or damaged we will simply use the full bond or a portion of the bond in order to repair the garment.
Should the item be more severely damaged after it is returned and/or cleaned, the lessee will be responsible for the full retail cost of replacing the item. By hiring from Glamourhouse Australia you agree to these terms in full.